Service
What we announce, and where
Incidents and planned maintenance are announced here and sent to you. This page carries no automatic indicator today, and we would rather say so than show a green dot nobody measures.
What is covered
Signing in, accounts and movements, cards, transfers, deposits and credit applications. Each is announced by name when it is affected.
We say what happened and what we changed. Not a template apologising for the inconvenience — the cause, and the thing that now makes it impossible.
Service
- What is covered
- Every day
- How you are told
- By e-mail and in the portal
- Planned maintenance
- Announced in advance
How it works
How you are told
- A banner inside your space, and a message in your inbox there — in the language on your profile, like everything else we send.
- Announced before it happens, with the window and what will be unavailable. Money already sent is not affected — a reserved amount stays reserved.
Open an account in a few minutes
No paperwork to print, no branch to visit. You will need an identity document and a proof of address.